Contact Us

Got a question about sizing, delivery or the latest boot releases?
We’re here to help you get game-ready.

Customer Support

For help with orders, sizing, or general product questions:
📧 support@bootthreads.store
🕒 Monday – Friday, 9:00 am – 6:00 pm (SAST)

We aim to respond within 24 hours (excluding weekends and public holidays).

Returns & Exchanges

If you need to return or exchange your boots, please include your order number and a brief reason for the return.
Our team will guide you through the process.

Collaborations & Partnerships

Want to collaborate, review our boots, or represent BootThreads on the pitch?
📧 collabs@bootthreads.store

General Enquiries

For anything other queries:
📧 info@bootthreads.store